ITIL V4 Foundation
ITIL® V4 Foundation
This ITIL 4 Foundation course takes you through the service value system which provides a holistic picture of what it really means to contribute to business value. This Foundation level course is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
Why Should You Choose ITIL® V4 Foundation?
- ITIL® 4 best practices and how to implement them to streamline processes for continuous improvement
- Fundamentals of Service Management, Service Lifecycle, and other IT-enabled services.
- Applying practices learned to improve business decisions and optimize customer expectations
- Lectures 12
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 368
- Assessments Yes